Terms of Use

Last updated: August 2026

1. Acceptance of Terms

By downloading, installing, or using RosterSwift ("the App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you and Squawk Labs SAS regarding your use of the App.

2. Description of Service

RosterSwift is a mobile application designed to help airline crew members:

  • View and manage flight schedules
  • Track flight hours and duty times
  • Maintain a digital EASA logbook
  • Submit requests for days off and rotations, where the airline concerned allows it
  • Estimate salary and track tax deductions
  • Store tax documents in an encrypted vault
  • Communicate with crew via secure messaging
  • Share roster data with other crew members (RosterShare)
  • Look up flight information from community-shared data

Which features are available depends on your airline. Some may be switched off at the airline's request; where that is the case, the App says so in the relevant place.

The App retrieves your data from airline crew management systems (JetSched for Air Caraïbes and French Bee) using credentials you provide.

3. User Responsibilities

Credentials & Security:
  • Provide accurate and valid credentials for airline systems
  • Keep your credentials secure and confidential
  • Your passwords are stored only on your device — in the iOS Keychain on iPhone and iPad, and in the Android Keystore on Android
  • Notify us immediately if you suspect unauthorized access
Messaging Conduct:
  • Do not send harassing, threatening, or abusive messages
  • Do not use messaging for spam or unsolicited content
  • Other users may report and block you
  • Reported message content may be reviewed by moderators
Social Club (Good Plans & Outings):
  • Good plans and outings you post are shared publicly with other crew, and you are solely responsible for the content you post
  • There is zero tolerance for objectionable content or abusive behavior: no harassment, hate speech, or discrimination; no sexual, explicit, or violent content; no promotion of illegal activity; no spam, advertising, or scams; and no sharing of another person's private information without consent
  • You can report content and block users directly in the app
  • Repeated or serious violations may result in removal from the Social Club
How moderation works:
  • When another crew member reports a post, it is first assessed by an automated tool. If that tool finds a clear breach of the rules above, the post is hidden straight away, pending a human check
  • A moderator then reviews the decision. A moderator can also hide or withdraw a post on their own initiative
  • Hiding a post makes it invisible to other crew members; it stays visible to its author. Nothing else on your account is affected
  • You are told when a decision of this kind concerns you. The app states what was done, on what facts, whether an automated tool was involved, and how to contest it
  • You can contest the decision from the app, and a person will look at it again. You can also write to us, and you keep the right to go to court
Contacting us about content: Tax Vault:
  • You are solely responsible for your vault passphrase
  • If you forget your passphrase, your vault data cannot be recovered
  • Verify tax calculations with a qualified tax professional
Authorized Use:
  • Use the App only for its intended purpose
  • Ensure you are authorized to access the airline systems you connect to
  • Comply with your employer's policies regarding data access
  • Verify critical information (schedules, duty times) with official airline sources

4. Subscriptions and Payments

RosterSwift offers optional paid subscriptions:

  • RosterSwift Basic: Automatic roster import, salary estimates, crew chat, and flight notifications
  • Logbook: Automatic EASA logbook from your roster, import/export CSV, and PDF printing
  • Tax Assistant: Automatic per diem calculation, receipt tracking, encrypted vault, and tax report generation

Subscriptions are billed by the store you installed the App from: Apple's App Store on iPhone and iPad, or Google Play on Android. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage them in your device's Settings on iOS, or in Google Play → Payments & subscriptions on Android.

Right of withdrawal. The App is free to download and we do not sell any subscription directly. When you take out a subscription from within the App, the contract of sale is concluded with the store, acting as the seller: Apple Distribution International Ltd (Hollyhill Industrial Estate, Hollyhill, Cork, Ireland) for a purchase made on iPhone or iPad, and Google Commerce Limited (Gordon House, Barrow Street, Dublin 4, Ireland) for a purchase made on Android. The fourteen-day right of withdrawal under articles L221-18 et seq. of the French Consumer Code, its exception for digital content supplied immediately (article L221-28 13°) and refunds are therefore the responsibility of whichever of the two sold you the subscription, under the terms of sale you accept at the time of purchase.

Any withdrawal or refund request must be addressed to the store that sold you the subscription. For an App Store purchase, use reportaproblem.apple.com or iPhone Settings → your Apple ID → Subscriptions. For a Google Play purchase, use Google Play → Payments & subscriptions, or Google's refund help page. We cannot grant or refuse a refund on the store's behalf, but do write to contact@rosterswift.com if you run into difficulty and we will help you through the process.

5. Your Account and Data

You are responsible for maintaining the security of your device and the App. We recommend using device passcode/biometric protection.

Data Accuracy: The App relies on third-party systems (JetSched) for data. Official airline sources should be used for critical decisions.

Data Deletion: You may delete your local data at any time using "Delete All Data" in Settings, deleting the App, or contacting us for server-side data deletion.

6. Intellectual Property

The App, including its design, code, features, and content, is owned by Squawk Labs SAS and protected by intellectual property laws. You retain ownership of your personal data.

You may not copy, modify, distribute, reverse engineer, or decompile the App, or use it to develop competing products.

7. Third-Party Services

The App interacts with third-party services including:

  • Apple App Attest (device verification — iPhone and iPad only)
  • JetSched (Air Caraïbes and French Bee roster data)
  • Cloudflare R2 (encrypted document storage)

We are not affiliated with, endorsed by, or officially connected to Air Caraïbes, French Bee, or any airline. This is an independent tool created for crew member convenience.

8. Reliability of the App

We do not guarantee that the App will be error-free, that data will always be accurate, or that third-party services will always be available.

The App is a convenience tool only. Always verify schedules with official airline sources and do not rely solely on the App for critical duty decisions. Tax calculations should be verified with a qualified professional.

Nothing in these Terms restricts the statutory guarantee of conformity or the guarantee against hidden defects that you have as a consumer.

9. Liability

Our liability applies as provided by French law. As a consumer you keep in full the rights to compensation the law gives you; these Terms do not limit them.

10. Termination

You may stop using the App at any time by deleting it from your device. We may suspend or terminate your access if you violate these Terms, we are required to do so by law, or we discontinue the App.

11. Changes to Terms

We may modify these Terms at any time. Changes will be effective when posted in the App. Your continued use after changes constitutes acceptance. For material changes, we will provide notice through the App.

12. Governing Law and Disputes

These Terms are governed by French law. As a consumer you may bring proceedings either in the courts for the place where you were living when the contract was concluded, or the place where the harm occurred, or any court with territorial jurisdiction under the rules of civil procedure.

If something goes wrong, please contact us first at contact@rosterswift.com — most problems are settled that way.

In accordance with the provisions of the French Consumer Code on the "consumer dispute mediation process", if you have contacted us and have not received a response that satisfies you, you may refer the matter free of charge to a consumer mediation procedure with:

CM2C
49 rue de Ponthieu
75 008 PARIS
Tel: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net

13. Contact

For questions about these Terms, please contact:

Email: contact@rosterswift.com